Support

Get help with BrickBank

Need Help?

We're here to help! Send us an email and we'll get back to you as soon as possible.

Email Support

Frequently Asked Questions

How do I add a LEGO set to my collection?
Tap the + button on the Collection tab, then search by set number (e.g., "75192") or name (e.g., "Millennium Falcon"). Select the set and enter your purchase details.
Where does BrickBank get its pricing data?
We aggregate pricing data from trusted secondary market sources to provide accurate current market values for LEGO sets. Prices are updated regularly.
Is my data backed up?
Your collection data is stored locally on your device and can be backed up via iCloud. Go to Settings > Backup to manage your backups.
Can I import my collection from Brickset?
Yes! Go to Settings > Import from Brickset and follow the instructions to import your existing collection using a CSV export from Brickset.
Why can't I find a specific set?
Our database includes most LEGO sets, but some very new or regional exclusives may take time to appear. If you can't find a set, email us and we'll add it.
How do I delete a set from my collection?
In the Collection tab, swipe left on any set and tap Delete, or tap the set to open it and use the delete option in the detail view.
What does "ROI" mean?
ROI stands for "Return on Investment." It shows the percentage gain or loss on a set based on what you paid versus its current market value.
How do I share my collection?
Tap the Share button on any set or your portfolio summary to generate a shareable card image that you can post to social media or send to friends.

Troubleshooting

Prices aren't loading
Check your internet connection. BrickBank requires an internet connection to fetch current market prices. Try closing and reopening the app.
App is running slowly
If you have a very large collection (500+ sets), some operations may take longer. Try closing other apps to free up memory.
Lost my collection data
If you have iCloud backup enabled, go to Settings > Backup > Restore to recover your collection. Without a backup, deleted data cannot be recovered.

Feature Requests

Have an idea for BrickBank? We'd love to hear it! Send us your feature requests and suggestions via email.

Tip: Include as much detail as possible in your support request, such as your device model, iOS version, and steps to reproduce any issues.